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Report Editor

Job Description

Job Title: Report Editor


Based: Wheathampstead, must have a car

The Role
As a Report Editor you will be responsible for the timely production of high quality reports from freelance mystery shoppers (based in the UK and overseas) that are clear and consistent, complete and credible, well written and grammatically correct.
You will be required to correct spelling, grammar and layout, and check content, impose house styles and reword or rewrite as appropriate.
You will be expected to write and develop executive summaries for the management of the industries more prominent catering and hotelier companies.

Main Responsibilities
To ensure all reports are amended and proof read prior to submission in line with the clients requirements
To check that shoppers have provided all of the required information in line with the clients brief
To ensure that all reports are constructive and well balanced
To liaise where necessary with shoppers directly by telephone and email
To resolve queries directly with the shopper regarding missing or inconsistent text
To correct errors in spelling, grammar and punctuation
To work to the house style checklist to ensure consistency in hyphenation, capitalisation, formatting, etc
To ensure that reports are submitted to schedule
To provide proofreading guidance and support to team
To review and enforce a high standard of grammar across the client portfolio
To handle enquiries relating to the status of allocated workload
To escalate to management any comments that may need to be highlighted to the client outside of the report
To escalate to management any issues that may cause workload not to be completed within the defined timescales
To carry out test calls and analyse when required
To maintain awareness of new words or phrases coming into popular usage with a view to ensuring they are appropriate for the readership
To use bespoke software to create/analyse/edit reports
To run reports, as required
To review methods of working regularly with a view to continually improving efficiency and quality
To answer incoming enquiries in the absence of the Administration Team
To communicate with the Nottingham office, when editing their reports
To undertake mystery visits as and when required (sometimes at weekends / during the evening)
Support Management Team, as and when required
Provide support to other areas as and when required

Person Specification
GCSE level of education of equivalent, including English Grade A or A level English
Educated to degree level
Enjoy Food and Drink


Job Type:Permanent
Benefits:£9.00 an hour, must have a car
Branch:Head Start Recruitment
Consultant:Sandra Oldfield
Tel: 01582 460 415
Key Skills
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