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Full Time Positions

Please see below an up to date list of all full time positions we currently have available. jobs@headstartrecruitment.co.uk Community Fundraiser St Albans £23,000 to £25,000 Do you have a sparkling personality, have great communications skills both face to face and on the phone. Want to help an local organisation raise much need funds by speaking to businesses and working with local fund raising supporters. Reporting to the Community Fundraising Manager, the Community Fundraiser will help maximise short and long term fundraising income potential by: Supporting Community Fundraising led initiatives and supporter led events Developing new and maintaining existing supporter and volunteer relationships Representing the organisation within community groups to secure continued community support Based at the Fundraising office in St Albans but will have to travel on occasions to other branches within Hertfordshire as required. Flexibility is also required to attend weekend and evening events as we work to secure continued community support. Great working environment, fantastic team and support  Back to top  Office Administrator St Albans £20,000 to £25,000 Required skills ; a self starter with excellent knowledge and experienced hands on user of Excel , working knowledge of PowerPoint , understanding of purchase , sales ledger and credit control, ability to work independently and good customer service skills. An understanding of the garment industry and specifically garment packaging, logistics or the garment retail industry would be an advantage. Experience required; 2 years plus in relevant employment. Educational requirements; Minimum 3 A Levels, Grade C or Higher. Job Description for Office Administrator. Maintaining sales analysis and contract performance data bases, generating contractual analysis and KPI performance reports for Blue Chip clients from the data bases. Maintaining a small but active purchase and sales ledger, credit control associated with such activity and raising invoices as necessary. Arranging domestic transport and international freight to China and the associated necessary documentation. Maintaining a booking in system for deliveries at a remote warehouse and generating KPI reports and analysis on the warehouse performance. Maintaining customer and supplier contact and the necessary follow up required. Liaising with overseas offices in Australia, China , Hong Kong , Vietnam , Bangladesh , India , Sri Lanka and the US.  Back to top  Senior Lettings Associate Harpenden £18,000 + OTE You will be joining a positive and enthusiastic team at our Harpenden office. The office has two departments dealing with Sales and Lettings. The successful candidate will be expected to work closely with one other sales associate and also liaise daily with our accounts, administration and property management personnel based in Welwyn Garden City. In total our Lettings division employs 10 personnel and all meet regularly to review and improve the services we offer to our clients. A good deal of your time will be spent keeping in touch with applicants in person, by email and above all, by telephone. Every day we ensure as many property viewings take place as possible and you will be required to accompany viewings from time to time. All appointments are followed up and feedback reported to our landlords within 24 hours. Negotiation is central to everything that we do and you will be required to agree letting contracts that can sometimes be complex to company and corporate personnel. Thereafter, completing referencing forms and taking a deposit before the file is passed to our administration department. Our business model is based around growth. The successful candidate must therefore have the drive, energy and ambition to win new business in a competitive environment. Product knowledge and the ability to close business, are of equal importance. You will need to be conversant with The Housing Act, Estate Agency Legislation and The Property Ombudsman Code of Conduct. You will agree monthly personal sales and instruction targets with one of our directors that work in tandem with the office budget. Regular team meetings take place and you will be expected to contribute positively to these, as well as playing an integral part in decisions surrounding our marketing and strategy. Applicant’s Skillset You will be required to have four or more years experience in a busy letting environment. Be comfortable with dealing with properties up to £5,000 per calendar month and communicating with intelligent individuals, professional and corporate contacts. A positive, energetic ‘can do’ approach, that enjoys a busy environment is essential. You will need to be able to work under pressure, whilst maintaining attention to detail, be a clear problem solver and have an engaging and charismatic personality. Remuneration • £18,000pa including Car Allowance and Parking Permit • Both Office and Personal commission • Guarantee of £25,000-£28,000 dependant upon experience for initial 3 month period • OTE Circa £25-£30,000+ Hours Monday-Thursday, 08:45 am – 6:30 pm Friday, 08:45 am – 6:00 pm Every other Saturday  Back to top  Credit Controller City of London £30,000 to £33,000 A group of accountants is looking for an experienced credit controller to work within their City office. You must have at least 5 years’ experience, if you have worked for another accountant this would be beneficial but not essential. The job will involve Chasing outstanding invoices Ensure payments are made and reconciled Dealing with any client enquires Allocating payments Working within a small team This is an excellent opportunity for someone who wants to work with an established and secure firm  Back to top  Visiting Tailor Harpenden Basic £18K Job Title: Visiting Tailor. Location: Harpenden and Central London Our client is one of the largest visiting Tailoring company’s in London selling luxury bespoke clothing to professional men and women. Most of our clients are in the larger investment banks and law firms although we do have clients with a range of other backgrounds. We run a fun, lively office of 7 people but as with anything in direct selling it is results driven. We are based in our office just outside Harpenden on Tuesdays and Thursdays and then go into London on the other three days to see our clients and new prospects to sell and fit clothing Office hours are 9:30-5 and during this time your tasks will be to cold-call prospects and referrals to set up your diary, also to put on orders from the previous days sales. On a selling day we would expect you to be in London from 9-5:30 whereby you can see anywhere between 7-10 people. You will have booked an appointment to see someone in his office, pitch him on how we work and what we can do, show cloth depending on his requirements, measure him, style the suit, take payment and create a rapport. You need to be a self starter, a confident person and able to hold your own in front of senior busy professionals. You should have a natural ability to start and hold conversations on a wide range of subjects to build rapport and trust. It is vital that you can make numerous phone calls and have an attention to detail when measuring and completing orders. Realistic First year earning potential of between £35,000 - £50,000.  Back to top  Supply chain Assistant - Luton - Circa £25K Sales Order processing Sales order capture and checking Checking quantities on purchase orders Booking in stock Checking selling prices Daily contact with Customers in response to Order enquiry’s on stock availability , and when required requesting date changes on open orders Customer scheduling updates Invoicing Ensure quantities and product descriptions are correct Ensure all invoice details are correct before mailing Ensure all deliveries have been invoiced. Ensure the warehouse is correct Responsible for chasing up Logistics Companies to ensure they send the relevant Tesco Receipt notes i.e. phoning and emailing updated lists of TRN's needed Inputting orders manually Logistical Functions Deputise for Logistics / Supply Chain Manager in their absence Monitoring EDI system Importing orders into DeFacto back office system Processing orders Arranging transport deliveries and putting loads together Liaise with hauliers and customers Sort out delivery queries and problems Assigning load & dispatch loads General Administrative Duties  Back to top  Customer Service Manager Luton circa £30K POST TITLE: Customer Service/Care Manager MAIN PURPOSE OF JOB: To manage the Luton Call Centre and operations meeting the required KPI’s and customer service standards and the revenue and profitability requirements Provide leadership, motivation, direction and support to the team, data analysis and reporting Develop and maintain excellent business relationships. KEY ACCOUNTABILITIES: • Performance – To ensure that monthly targets are met • Reporting – To carry out regular data analysis, to allow management audit of performance, improve process and performance, identify training and provide regular customer reports. • Networking – To develop and maintain excellent business relationships • Staff – To maintain a high level of motivation, enthusiasm and team spirit through, example, one to ones, team meetings, cross training, maximising individuals ability • Training – To provide appropriate individual and team training to ensure that all staff perform to the required standard, fully understand systems and that the operation meets both volume and revenue targets and the customers required KPI’s . Maintenance and adherence to the QIPS and BSI process’s essential. • Systems – To identify opportunities for enhancement of the CCS and eVision systems to benefit customers, work with customer on integration of related systems. Conduct regular audits of staff use of system to ensure accuracy, correctness and identify training needs. • Communication – To develop and maintain excellent relationships across the company and suppliers to ensure efficiency and productivity. • Customer Care – To monitor customer service levels regularly, ensuring consistency, good attitude, attention to detail and professionalism. Use telephone reporting, call auditing, customer surveys and the Customer Care (CRM) process and system. Be available as the escalation point ahead of customer management involvement. • Tasks – To carry out all own management duties but be available to handle call centre calls at peak times. • Meetings – To attend meetings as required and take a leadership role where appropriate. Use meetings to help develop a seemless existence between the company and their major customer  Back to top  Sales Executive London basic plus commission OTE £30K Based at the London City office our client needs a Sales Executive to join the expanding UK sales team, selling high quality video production and unique UK fund buyer distribution to asset management groups across the UK. Initially focused on developing new business on a project basis, the successful candidate will quickly become responsible for account management and selling video production and distribution services to existing accounts whilst continuing to develop new client business, which will range from specialist boutique fund groups to large multi-national investment houses. Expectations Research, contact and develop prospects in to clients through initial telephone contact, email presentations and face to face meetings. Job expectations include: • 20-40 quality telephone and web conference based calls per day • Average 8 face to face client meetings per week • Create, manage and close pipeline business • Fully research prospect/client activity • Analyse and distribute monthly client reports • Detailed approach to record keeping (using Salesforce) The candidate The successful candidate will hold a vital role in the future development of the business and will therefore need to display an aptitude consistent with expectation. It is essential that the successful candidate is self-starter and is able to work efficiently and effectively within their client remit. Key attributes should include: • 1-3 years selling/presenting/closing business at C-level, preferably into asset management or financial firms • A creative solution approach to the sales process • The ability to efficiently handle simultaneous sales lines with singular clients • New business sales and/or account management experience of sales with the financial services or asset management industry within one or more of the areas below: o Webcast/Teleconferencing sales o Technology solution sales o Digital advertising sales o Exhibition/events sales • Technically awareness of current trends in the digital world Good Basic Salary plus commission – OTE £30K  Back to top  1st Line Support Technician St. Albans £18-20K 1st Line Support Technician You will provide the first point of contact for clients with IT support requests, resolving where possible and escalating where appropriate. 1) Respond to client IT support requests from any source in a timely, professional and courteous manner. 2) Manage both assigned and unassigned requests, prioritising effectively and ensuring agreed service levels are delivered. 3) Record all support requests in a clear and accurate manor, suitable for interpretation by another technician. 4) Set client expectations as to when a resolution is likely to be achieved, and strive to exceed that expectation, maintaining a dialogue throughout the process. 5) On resolution of support requests, communicate promptly to the client, fully document the steps taken and accurately record the time spent resolving the issue. 6) Quickly identify requests which cannot be resolved, due to either time or technical constraints, and escalate appropriately.  Back to top  Travel Consultant Harpenden circa £18K Our client is a privately owned company based in Harpenden specialising in Tailor Made holidays. You will need knowledge of Airline booking systems and sales experience. Travel Agency experience is not essential. Ideally you will have a second language. The most important factor is knowledge of South Africa as you will be giving advice and building relationships over the telephone giving your clients the holiday experience of a lifetime. Lovely offices, good working environment, great opportunity to join this successful business  Back to top  1st level Web Developer Harpenden £16-22K Title: 1st Level Web Developer (PHP) Our client is the UK's leading supplier of bespoke video production and distribution for the financial sector, with an 8 year pedigree in providing top end digital production in fact the YouTube of the financial industry. Now looking for a talented web developer to work in a fun and creative environment whilst being challenged on a daily basis. Suitable for an ambitious candidate, possible graduate, looking for a demanding work environment to grow his/her commercial skill set. Required to work within a team of like minded individuals. An opportunity to be part of a growing business that is ahead of its competitors in its industry. This is an extremely rewarding role where hard work is always recognised and rewarded. The candidate must have a genuine interest in the latest web technologies, be a fast learner and work well under pressure, hold a portfolio of previous work and have a proven track record. Excellent communication skills are a must. Candidates must be able to demonstrate a good understanding of the following web technologies: • PHP • MYSQL • JavaScript • JQuery • HTML/CSS • HTML5  Back to top  IT Engineer £25 - £35 St. Albans with CISCO and CCNA Our client is a growing IT support organisation that has been established for 12 years offering an extensive range of IT services to organisations of all sizes in the UK. The technical team of dedicated staff and expert technicians are able to provide a tailored solution that is suited to business needs, and offer reliable customer service and guaranteed results. The ranges of services supplied include: managed service provision, server hosting, 24/7 support, consultancy, product supply. Vacancy for an IT Engineer for 1st/2nd Line Support. You must have a full clean driving licence and have your own car/van. Clear, well spoken English is a must as there is a lot of telephone work involved. The office is based in St Albans and both positions will be working from the office in a helpdesk environment supporting customers with their IT issues as well as site visits to our customers in London and The Home Counties. Candidates must also have at least 2 years experience of working in an IT support environment. The position requires a good understanding of, and be able to troubleshoot and configure the following: • Cisco Comms experience/qualifications. • CCNA • CISCO ADSL and DSL Routers and Switches (L2 and L3) configuration and maintenance. • CISCO ASA firewalls configuration and maintenance. • MS Application and Operating System support dependent on a Microsoft platform: Windows 2003/2008/2008 R2/SBS/XP/Vista/7 • Core Microsoft Infrastructure technologies, Exchange, IIS, Active Directory, Sharepoint, • Server hardware, • Hardware firewalls and routers, • NAS and iSCSI, • System documentation, • System and Network monitoring This is an ideal opportunity to join an established growing IT support company working with a young dynamic team  Back to top  IT Engineer St. Albans £25K-£35K Our client is a growing IT support organisation that has been established for 12 years offering an extensive range of IT services to organisations of all sizes in the UK. The technical team of dedicated staff and expert technicians are able to provide a tailored solution that is suited to business needs, and offer reliable customer service and guaranteed results. The ranges of services supplied include: managed service provision, server hosting, 24/7 support, consultancy, product supply. Cheeky Munkey currently have a position available for an IT Engineers for 1st/2nd Line Support. For both posts you must have a full clean driving licence and have your own car/van. Clear, well spoken English is a must as there is a lot of telephone work involved. The office is based in St Albans and both positions will be working from the office in a helpdesk environment supporting customers with their IT issues as well as site visits to our customers in the London and Home Counties. Candidates must also have at least 2 years experience of working in an IT support environment. Experience for this position requires a good understanding of, and be able to troubleshoot and configure the following: • MS Application and Operating System support dependent on a Microsoft platform: Windows 2003/2008/2008 R2/SBS/XP/Vista/7 • Core Microsoft Infrastructure technologies, Exchange, IIS, Active Directory, Sharepoint, • Advanced AD configurations, DNS, DHCP, Remote Desktop Services, • VMWare virtualization: vSphere, ESX, ESXi, • Server hardware, • Hardware firewalls and routers, • NAS and iSCSI, • System documentation, • System and Network monitoring, This is an ideal opportunity to join an established growing IT support company working with a young dynamic team.  Back to top  Mid level Web Developer Harpenden £22-28K Mid Level Web Developer (PHP) UK's leading supplier of bespoke video production and distribution for the financial sector, with an 8 year pedigree in providing top end digital production - the YouTube of the financial industry. Our client is looking for a talented web developer to work in a fun and creative environment whilst being challenged on a daily basis. This position is suitable for an ambitious candidate, looking for a demanding work environment to grow their commercial skill set. You will be required to work within a team of like minded individuals, where you will be encouraged to constantly think outside the box and push the boundaries. You will develop your skills at a rapid rate while being part of a growing business that is ahead of its competitors in its industry. This is an extremely rewarding role where hard work is always recognised and rewarded. The candidate must have a genuine interest in the latest web technologies, be a fast learner and work well under pressure, hold a portfolio of previous work and have a proven track record. Excellent communication skills are a must. Minimum requirements: Candidates must have practical working knowledge of the following technologies: • PHP • MYSQL • JavaScript • JQuery • HTML/CSS Advantageous but not essential: • PHP/MVC Frameworks • Drupal module development • AS3 • Linux • Wordpress • HTML5  Back to top  Media Telesales, Harpenden, Basic plus commission Our client is a leading media company based in Harpenden. They are looking for an experienced Telesales person to sell advertising space within their specialist magazines. Duties will include: • Gaining leads • Cold calling • Working to Targets • Closing the sale The right person will: • Have a strong provable Telesales background • Have worked to and achieved targets given • Media Sales preferred Good basic salary (Circa £8ph) plus commission  Back to top